One trusted-trader system. Three programs.Every facility. Every supplier.
Zerio is the trusted-trader operating system for global manufacturers. CTPAT in the United States, AEO in Mexico, and PIP in Canada — managed in one workspace, with live visibility from the corporate trade-compliance office down to your tier-3 suppliers.
Zerio · Trusted-trader command center
Today · Global program
Programs ready
3 / 3
Facilities ready
47 / 52
Tier 1 suppliers ready
218 / 240
Open critical findings
8
Supplier rollup · all tiers
3,430 suppliersAEO biennial · Saltillo plant
Submitted to SAT · awaiting review
Tier 1 supplier flagged · seat-cover converter
Background screening expired · 14d
FTZ inventory reconciliation
Toledo, OH · auto-passed
12,300+
Companies certified under CTPAT (CBP, 2024)
1,250+
Companies certified under AEO Mexico (SAT)
1,800+
Members in PIP Canada (CBSA)
~9×
CTPAT Tier 3 reduction in CBP exam frequency
The reality
Three programs. Three consultants. Three sets of binders. Zero visibility.
The typical Fortune 500 OEM runs CTPAT through US trade compliance, AEO through a Mexican customs broker, and PIP through a Canadian forwarder — each with a different consultant, a different evidence folder, and a different annual cycle. Headquarters cannot answer a simple question — "are we ready" — without six weeks of email, spreadsheets, and apologies.
50+
Facilities to track
Plants, distribution centers, FTZs, contract manufacturers — each running a slightly different version of CTPAT, AEO, or PIP.
3,000+
Suppliers across all tiers
Tier 1 contracts ask for security questionnaires once a year. Tier 2 and 3 are mostly invisible until something goes wrong.
6 weeks
To answer one customer audit
Each request triggers a manual reach-out to plant safety, customs, HR, IT, and the consultant — and then someone retypes the answers.
What changes with Zerio
Replace 50 binders, 12 consulting firms, and 30 spreadsheets with one trusted-trader system of record — accountable to the corporate trade-compliance office and audited by every regulator at once.
The trusted-trader stack
CTPAT, AEO, and PIP share more than they differ.
We treat them like one program with three audiences. The 5-Step risk model, minimum security criteria, and supplier-screening logic map across all three. Country-specific obligations are layered on top — not duplicated underneath.
United States
12,300+
certified members
- Validator
- U.S. CBP
- Audience
- Importers, exporters, carriers, brokers, manufacturers
- Cycle
- Annual self-assessment · 4-year revalidation
- Why it matters
- Tier 3 cuts CBP exam rates from ~8.5% to ~1%.
- 5-Step Risk Assessment by lane and partner.
- Minimum security criteria across 12 domains, including cybersecurity.
- Annual self-assessment and 4-year revalidation.
- SVI portal management and Partner Agreement signatures.
Mexico
1,250+
certified members
- Validator
- SAT · ANAM
- Audience
- Maquiladoras, IMMEX, automotive plants, exporters
- Cycle
- Continuous · biennial revalidation
- Why it matters
- Faster customs clearance, fewer inspections, IMMEX advantages.
- Análisis de Riesgo aligned with Anexo 1 obligations.
- Procedures and evidence in Spanish — auditable by SAT.
- Bilingual procedures so corporate and SAT see the same source.
- Continuous monitoring of obligations under Reglas Generales.
Canada
1,800+
certified members
- Validator
- CBSA
- Audience
- Importers, carriers, warehouses, freight forwarders
- Cycle
- Annual security profile update · cycled CBSA reviews
- Why it matters
- FAST lane access at land borders and reduced exam frequency.
- Security profile aligned with the CBSA's PIP minimum security requirements.
- Coordinated FAST eligibility for cross-border carriers.
- Linked with US CTPAT through mutual recognition arrangements.
- Personnel, conveyance, and supplier-screening evidence in one place.
Shared foundation
Six requirements that show up in all three programs.
Build them once. Surface them three different ways for CBP, SAT, and CBSA — without duplicating the underlying evidence.
Risk assessment
5-Step (CTPAT) · Análisis de Riesgo (AEO) · Threat assessment (PIP) — same model, three audiences.
Procedural security
Documented procedures for receiving, loading, sealing, and dispatch.
Personnel security
Pre-employment screening, termination, role-based access.
Cybersecurity
Access control, password policy, incident response, anomaly logging.
Business partner review
Tier-N due diligence with refresh cycles, documented evidence.
Conveyance & seals
ISO 17712 high-security seals, inspections, chain of custody.
Supplier network visibility
See your trusted-trader posture from headquarters to tier 3.
Supplier compliance has been a one-way street for two decades: you mail a security questionnaire, the supplier emails back a binder, you stamp it. Zerio makes it bidirectional and live. Every supplier sees what your program asks of them. You see — in real time — which ones meet it.
Tier 1
Direct suppliers
240
Auto: stamping, seating, electronics modules. Pharma: API distributors, cold-chain partners.
Tier 2
Sub-suppliers and converters
890
Plastics, harness assembly, semiconductor packaging, sterile fill, secondary packaging.
Tier 3
Raw material and component sources
2,300
Resin compounders, copper foundries, wafer fabs, excipient producers, glass formulators.
Branded supplier portal
Each supplier gets a tenanted workspace under your brand — single sign-on optional, MFA mandatory.
Bulk onboarding
Send 1,200 invitations from a CSV. Reminders, escalations, and dunning logic run automatically.
Refresh cycles
Annual security profile, biennial AEO refresh, and incident-driven re-screening. Calendar-driven, not email-driven.
Tier-N propagation
Your tier-1 cascades the same questionnaire to their tier-2. Visibility flows back to your account, not theirs.
Industries
Built for the way each industry actually moves.
Trusted-trader requirements are written in industry-neutral language. The work is anything but. Our implementation playbooks reflect how an automotive Tier-1 stamping plant runs CTPAT, how a contract electronics manufacturer handles FTZ + EAR, and how a pharmaceutical OEM handles cold chain and controlled substances under AEO Mexico.
Automotive OEMs
From the U.S. assembly plant to the Mexican stamping shop and the Ontario engine plant — three programs, one production system.
- Tier 1/2/3 supplier sprawl mapped onto CTPAT, AEO, and PIP.
- JIT lanes scored: every disruption is a CTPAT 5-Step input, not just a logistics ticket.
- Aligned with IATF 16949 and IMMEX programs already running in your Mexican plants.
- Rail and cross-dock chain-of-custody evidence captured at the gate, not after the fact.
Electronics OEMs
FTZ usage, dual-use export controls, and semiconductor-grade supplier screening — the regulated parts of CTPAT plus the controls your security team already maintains.
- Foreign-Trade Zone (FTZ) operations integrated with CTPAT minimum security criteria.
- Dual-use (ITAR/EAR) screening evidence linked to supplier and shipment records.
- Cybersecurity domain mapped to NIST 800-171 and CMMC controls already in place.
- Semiconductor-grade lot tracking through tier-3 wafer and packaging suppliers.
Pharmaceutical OEMs
Lot integrity, controlled-substance custody, and cold-chain proof — the security and compliance evidence regulators and customers ask for in the same review.
- Chain-of-custody evidence tied to lot, batch, and sealed-conveyance records.
- COFEPRIS, FDA, and Health Canada audit packets generated from a single evidence vault.
- Cold-chain telemetry and seal events captured against CTPAT/AEO/PIP requirements.
- Controlled-substance shipments scored on a separate threat profile within the same 5-Step.
Operating model
Diagnose. Onboard. Capture. Govern.
The four motions every multinational program needs to run continuously, not annually. Each motion is a product surface inside Zerio — connected to the same evidence vault, the same supplier network, and the same audit calendar.
Score every program, every facility — in week one.
Walk every plant through the readiness assessment for the program(s) it runs. By Friday you know which sites are ready, which need work, and which are at risk of losing certification — with severity, owner, and dollar impact.
Bring in the supplier network without 1,000 emails.
Send branded supplier portal invites in bulk. Each supplier sees only what your tier-N program asks of them. Their evidence flows straight into your audit-ready vault — with refresh cycles, escalations, and exception reporting.
Plant-floor evidence becomes program evidence.
Inspections, seal events, anomaly reports, training acknowledgments, partner reviews, and audit findings all link back to the right CTPAT / AEO / PIP requirement. Operations does the work once. The program updates itself.
Headquarters answers in 30 seconds, not 30 days.
Live dashboards by program, country, region, plant, and supplier tier. Drill from a Board-level KPI down to the photo a yard supervisor took at 04:47. Quarterly executive briefings export as a single deck.
Headquarters and the plant floor
What corporate sees · what the plant captures.
The hardest gap in trusted-trader programs is not the policy — it is the bridge between corporate compliance and the gate guard at 04:47 in Saltillo. Zerio gives each side what they need: the executive a clean, defensible roll-up; the plant a fast, bilingual mobile experience.
Real-time program posture
Drill from a Board KPI down to a single seal photo. Filter by program, country, region, plant, supplier tier, or finding severity.
Customer audit packets
Walmart, GM, Boeing, Pfizer — one click exports a customer-ready packet with the right evidence per program.
Bilingual mobile inspections
Operators capture 7- and 17-point inspections, seal events, anomaly reports, and shift handoffs from the same phone they already carry.
Offline-ready evidence capture
Works with no signal at the gate. Sync resumes automatically. Photos timestamped at the moment of capture, not upload.
Single source of truth. The same seal event that proved a CTPAT control today becomes the AEO conveyance evidence at the next biennial review and the PIP profile attachment at the next CBSA cycle. Captured once, surfaced three ways.
HQ · Facilities map
52 facilitiesUnited States
16 ready · 2 warn
Mexico
18 ready · 3 warn · 1 blocked
Canada
8 ready
EMEA mirror
4 observation
Plant · Saltillo
On-shift7-point trailer inspection
Trailer TR-8841 · Bay 14
Multi-program audit calendar
5 in flightCTPAT 4-year revalidation · Toledo, OH
Owner: Trade Compliance
AEO biennial review · Saltillo, MX
Owner: Cumplimiento Aduanal
PIP profile refresh · Oshawa, ON
Owner: Customs Brokerage
Tier 1 supplier reassessment · 12 vendors
Owner: Supplier Quality
Internal mock audit · Querétaro plant
Owner: Internal Audit
Recommended next step
Close the Querétaro mock audit findings before the Toledo CTPAT revalidation submission. Same corrective-action template, two programs satisfied.
Audit & validation packet
Run audits on your terms — not on the validator's.
The smartest enterprise programs run their own internal mock audits before any external review. Zerio turns the audit into a living calendar — with owners, due dates, and required evidence linked to the minimum security criteria of each program.
Evidence vault · unified
One vault. Three program lenses. Customer-ready exports.
- 1.2M events
Ground transport seal logs
ISO 17712 · last 13 months
- 3,430 records
Supplier security profiles
Tier 1 + 2 + 3
- 84,200 records
Training acknowledgments
EN · ES · FR
- 412 active
5-Step risk assessments
Per lane · per customer
- 8 years archived
CBP / SAT / CBSA correspondence
Linked to validation cycle
Customer questionnaires
Walmart asks 96 questions. Pfizer asks 142. GM rebuilds the form yearly. You answer once.
Zerio maintains a reusable answer library mapped to CTPAT, AEO, PIP, ISO 28000, C-TPAT 5-Step, and the most common shipper templates. Each answer ties to live evidence — not a stale paragraph from a consultant deck two years ago.
- Customer portals filled in minutes, not weeks.
- Each answer linked to live evidence with version history.
- Approval workflow — trade compliance signs off before submit.
- Outbound branded supplier questionnaires use the same engine, in reverse.
Role-based training at scale
Annual security awareness for 40,000 employees, in three languages, without a paper sign-in sheet.
CTPAT, AEO, and PIP all require documented role-based training every year — for everyone who touches the supply chain, not just drivers. Zerio ships pre-built tracks for plant operators, dispatch, supervisors, safety, HR, IT, customs, and leadership. EN, ES, FR.
EN · ES · FR
Languages out of the box
72 hrs
Average rollout to 1,000 employees
Auto-renewals
Annual cadence enforced per role
LMS-ready
SCORM and xAPI export available
Working with a trade firm — or running it in-house
You do not have to fire your consulting firm. You also do not have to hire one.
Most multinational compliance teams already work with KPMG, Deloitte, EY, BDO, or a specialty trade-compliance firm. Zerio is a system of record — not a replacement for advisory. Whichever model you choose, the program lives in your tenancy, with audited access for every collaborator.
Keep your trade-compliance firm.
- Invite KPMG, Deloitte, EY, BDO, or your specialty firm into Zerio as a controlled-access collaborator.
- Their notes, deliverables, and recommendations live in the same workspace your operating teams use every day.
- When the engagement ends, the program does not leave with them. Procedures, evidence, and validation history stay in your tenancy.
- You stop paying for status PowerPoints. The firm focuses on advice — not file management.
Or run it with Zerio advisors.
- Senior trade-compliance advisors with experience supporting multinational CTPAT, AEO, and PIP programs.
- Pre-built playbooks for automotive, electronics, and pharmaceutical OEMs — by region, by program.
- Implementation specialists embedded in your rollout for the first 90 days, then on demand.
- No retainer model. Subscription only. Cancel anytime — your data stays.
90-day rollout
From signed contract to live program in one quarter.
No multi-year transformation. No 30-firm RFP cycle. Zerio implementation specialists embed with your trade-compliance team and a sponsor from each industry vertical. By day 90 the program is live, the suppliers are onboarded, and the executive view is the source of truth.
Enterprise pricing
By facility · by program · by supplier tier
Subscription only · annual or multi-year · no per-user surprises
Implementation arc
- Days 1–30
Diagnose every program at every facility. Score the supplier network. Tenant configured for CTPAT, AEO, and PIP.
- Days 31–60
Top 200 tier-1 suppliers onboarded. Plant-level inspections live in 5 pilot sites. Customer questionnaire library imported.
- Days 61–90
All facilities running. Tier-2 cascade live. First multi-program audit packet generated. Executive dashboard handed to Trade Compliance leadership.
- Day 91+
Continuous. Quarterly internal mock audits. Annual revalidation auto-prep. Quarterly executive briefing exports.